Connected Insights accepts data from various DNA and RNA oncology assays and variant callers, supports variants frequently identified in tumor samples (e.g., SNVs, indels, CNVs, SVs, fusions, splice variants) and genome-wide biomarkers (e.g., TMB, MSI, HRD), integrates multiple genomic databases to annotate data, providing insights into biological significance, and generates customized comprehensive summary reports.
There are two ways to access Connected Insights:
This deployment is hosted by Illumina.
The software can also be deployed on DRAGEN Server v4.
Once you've logged in, click on a section below to help you navigate Connected Insights.
There are a few ways to find out which version you are using:
Navigate to and inspect the bottom right corner of the page.
Navigate to the workgroup selector by clicking your workgroup name in the top right corner of the page and click Change Workgroup.
Navigate to by clicking the ⚙ icon in the top right corner of the page and click the Software Update tab.
Use Illumina Connected Insights with a personal context from the Product Dashboard.
A personal context provides an individual workspace in Illumina Connected Insights - Cloud. It is available from the Illumina BioSight Platform Product Dashboard.
Sign up for .
Verify your email address using the verification email.
Sign in to the platform.
Decide which workgroups you want to transition to the new version and when. You can upgrade one, several or all of workgroups as convenient for your organization.
Then, a lab director user needs to:
Click your workgroup name in the top right corner of the page.
Click Change Workgroup.
Click the workgroup that you want to upgrade.
Click Next.
Navigate to by clicking the ⚙ icon in the top right corner of the page
Click the Software Update tab.
Click Update. The workgroup will be upgraded to the next software version.
Repeat the above steps for each workgroup you want to upgrade.

Select either a trial or pay-as-you-go subscription.
After you select a subscription, the Product Dashboard appears.
Select the Illumina Connected Insights tile.
A trial provides 30 days of application access. A further 30-day grace period follows. If you do not purchase a subscription, access ends after 60 days.
Connected Insights treats your personal context as a virtual workgroup. It is unique to you and uses your user ID as its workgroup ID.
Your virtual workgroup is selected when you open Connected Insights. Projects and access permissions are applied to this personal context. You can then work with cases as usual.
October 18th, 2026
October 18th, 2028
May 28th, 2026

May 28th, 2028
January 17th, 2026
January 17th, 2028
July 17th, 2025
July 17th, 2027
January 11th, 2025
January 11th, 2027
September 12th, 2024
January 10th, 2026
May 30th, 2024
December 31st, 2024