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Welcome

Connected Insights accepts data from various DNA and RNA oncology assays and variant callers, supports variants frequently identified in tumor samples (e.g., SNVs, indels, CNVs, SVs, fusions, splice variants) and genome-wide biomarkers (e.g., TMB, MSI, HRD), integrates multiple genomic databases to annotate data, providing insights into biological significance, and generates customized comprehensive summary reports.

Access Connected Insights

There are two ways to access Connected Insights:

Cloud

This deployment is hosted by Illumina.

🖊 Register your software

To register your software, refer to the Software Setup documentation.

During the software registration process, you will need to create a domain and workgroup. Domains and Workgroups are used by Illumina Software to control access to your data and assets. When logging into Connected Insights, you will be required to select a workgroup to establish the context for your work.

Make sure all users are added to the workgroup and that the workgroup has the necessary permissions to access the Connected Insights application. For more information, refer to the Workgroup documentation.

Access with a personal context

You can also access Connected Insights with a personal context. On your very first login, the platform automatically creates your domain and personal context. Select the Connected Insights tile from the Product Dashboard to start.

For subscriptions and workspace behavior, see Access with a personal context.

🖥️ Log in

Once you have successfully set up your account and created your domain and workgroup, you can log in to Connected Insights. Follow the steps below.

  1. Log in to the Illumina BioSight Platform portal.

  2. Select your domain from the list.

  3. Select the Illumina Connected Insights application tile from the Product Dashboard.

  4. Select your workgroup from the menu. Once you select a workgroup, it will automatically be chosen during future logins.

You will now be directed to the .

Local

The software can also be deployed on DRAGEN Server v4.

Install the software

Refer to Local Installation Guide.

🖥️ Log in

Refer to Local Sign In.

Navigate Connected Insights

Once you've logged in, click on a section below to help you navigate Connected Insights.

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Configure

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Manage cases

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Interpret and report

How to Upgrade (Cloud)

There are a few ways to find out which version you are using:

  1. Navigate to and inspect the bottom right corner of the page.

  2. Navigate to the workgroup selector by clicking your workgroup name in the top right corner of the page and click Change Workgroup.

  3. Navigate to by clicking the ⚙ icon in the top right corner of the page and click the Software Update tab.

Access with a personal context

Use Illumina Connected Insights with a personal context from the Product Dashboard.

A personal context provides an individual workspace in Illumina Connected Insights - Cloud. It is available from the Illumina BioSight Platform Product Dashboard.

  1. Sign up for .

  2. Verify your email address using the verification email.

  3. Sign in to the platform.

Cases Page
If you wish to upgrade, follow these steps:
  1. Decide which workgroups you want to transition to the new version and when. You can upgrade one, several or all of workgroups as convenient for your organization.

  2. Then, a lab director user needs to:

    1. Click your workgroup name in the top right corner of the page.

    2. Click Change Workgroup.

    3. Click the workgroup that you want to upgrade.

    4. Click Next.

    5. Navigate to by clicking the ⚙ icon in the top right corner of the page

    6. Click the Software Update tab.

    7. Click Update. The workgroup will be upgraded to the next software version.

    8. Repeat the above steps for each workgroup you want to upgrade.

What version am I using?

How do I upgrade to the next version?

Cases Page
Configuration
Software Update tab
The platform creates an eight-digit domain and personal context.
  • Select either a trial or pay-as-you-go subscription.

  • After you select a subscription, the Product Dashboard appears.

  • Select the Illumina Connected Insights tile.

  • A trial provides 30 days of application access. A further 30-day grace period follows. If you do not purchase a subscription, access ends after 60 days.

    Connected Insights treats your personal context as a virtual workgroup. It is unique to you and uses your user ID as its workgroup ID.

    Your virtual workgroup is selected when you open Connected Insights. Projects and access permissions are applied to this personal context. You can then work with cases as usual.

    Get started

    Illumina BioSight Platform

    Trial access

    How personal contexts work

    Release Notes

    Main Release
    Release Date
    Patch Releases
    End of Life Date

    October 18th, 2026

    October 18th, 2028

    May 28th, 2026

    Configuration Page

    Personal contexts support individual work. Use a standard workgroup when you need to share data and assets with other users.

    May 28th, 2028

    January 17th, 2026

    January 17th, 2028

    July 17th, 2025

    July 17th, 2027

    January 11th, 2025

    January 11th, 2027

    September 12th, 2024

    January 10th, 2026

    May 30th, 2024

    December 31st, 2024

    5.5 Release Notes
    5.5.1 Release Notes
    5.4 Release Notes
    5.4.3 Release Notes
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