> For the complete documentation index, see [llms.txt](https://help.bioinsight.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bioinsight.illumina.com/partek/partek-genomics-suite/installation-guide/uninstalling-partek-genomics-suite.md). # Uninstalling Partek Genomics Suite ## Node Locked **Windows:** Under the control panel, click Add/Remove Programs and select Partek Genomics Suite and click Uninstall. **Macintosh:** Delete the license.dat file from the /Users/Shared folder. ## Floating Concurrent **Windows, Linux, Macintosh:** 1\. Log on to the server as an administrator. 2\. Navigate to the "C:\FLEXnet" folder and open lmtools.exe. 3\. On the first tab - "Service/License File", make sure that the "Configuration using Services" radio button is selected and Partek FlexNet Service appears in the white box. 4\. Go to the "Start/Stop/Reread" tab. You should see the same Partek FlexNet Service highlighted in the list of installed services. Check the "Force Server Shutdown" box, and click the "Stop Server" button. 5\. Go to the "Config Services" tab, verify that the Partek FlexNet Service is selected in the "Service Name" box, and click "Remove Service". Select "Yes" when prompted. 6\. If there are no other applications installed on the server licensed with FlexNet, you may safely delete the FlexNet folder and all of its contents. ## Locked Floating **Windows, Linux, Macintosh:** 1\. Log on to the server as an administrator. 2\. Navigate to the "C:\FLEXnet" folder and open lmtools.exe. 3\. On the first tab - "Service/License File", make sure that the "Configuration using Services" radio button is selected and Partek FlexNet Service appears in the white box. 4\. Go to the "Start/Stop/Reread" tab. You should see the same Partek FlexNet Service highlighted in the list of installed services. Check the "Force Server Shutdown" box, and click the "Stop Server" button. 5\. Go to the "Config Services" tab, verify that the Partek FlexNet Service is selected in the "Service Name" box, and click "Remove Service". Select "Yes" when prompted. 6\. If there are no other applications installed on the server licensed with FlexNet, you may safely delete the FlexNet folder and all of its contents. ## Additional Assistance If you need additional assistance, please visit [our support page](http://www.partek.com/support) to submit a help ticket or find phone numbers for regional support. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.bioinsight.illumina.com/partek/partek-genomics-suite/installation-guide/uninstalling-partek-genomics-suite.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.